/* daza_support — тёмная тема (в духе Qlink/Spotik CRM). Цвета — через переменные,
   светлая тема включается классом html.light. */
:root {
  --bg: #0a0e17;
  --panel: #111726;
  --panel-2: #1a2234;
  --txt: #eaf0fb;
  --muted: #93a0b8;
  --border: #243049;
  --accent: #6366f1;
  --accent-ink: #ffffff;
  --ok: #34d399;
  --danger: #f87171;
  --warn: #fbbf24;
  --radius: 12px;
  --radius-sm: 8px;
}
html.light {
  --bg: #f4f6fb;
  --panel: #ffffff;
  --panel-2: #eef1f7;
  --txt: #0f172a;
  --muted: #5b6678;
  --border: #dfe4ee;
  --ok: #059669;
  --danger: #dc2626;
  --warn: #d97706;
}

* { box-sizing: border-box; }
/* атрибут hidden должен побеждать любые display:flex/block ниже */
[hidden] { display: none !important; }
html, body { height: 100%; }
body {
  margin: 0;
  background: var(--bg);
  color: var(--txt);
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Inter, sans-serif;
  font-size: 15px;
  line-height: 1.5;
  -webkit-font-smoothing: antialiased;
}
.sr-only {
  position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px;
  overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; border: 0;
}
button { font-family: inherit; cursor: pointer; }
input, textarea { font-family: inherit; }
a { color: var(--accent); }

/* ─── Клиентский чат ─────────────────────────────────────── */
.chat-wrap {
  min-height: 100%;
  display: flex; align-items: center; justify-content: center;
  padding: 16px;
}
.chat-card {
  width: 100%; max-width: 440px;
  display: flex; flex-direction: column;
  background: var(--panel);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  overflow: hidden;
  max-height: calc(100vh - 32px);
}
.chat-head {
  display: flex; align-items: center; gap: 11px;
  padding: 14px 16px;
  border-bottom: 1px solid var(--border);
}
.chat-head .ava {
  width: 36px; height: 36px; border-radius: 50%;
  background: color-mix(in srgb, var(--accent) 22%, transparent);
  color: var(--accent);
  display: flex; align-items: center; justify-content: center;
  flex-shrink: 0;
}
.chat-title { font-weight: 600; font-size: 15px; }
.chat-status { font-size: 12.5px; color: var(--ok); display: flex; align-items: center; gap: 5px; }
.chat-status .dot { width: 7px; height: 7px; border-radius: 50%; background: var(--ok); }
.nb {
  margin-left: auto; font-size: 11px; color: var(--muted);
  border: 1px solid var(--border); border-radius: var(--radius-sm); padding: 3px 8px;
}

.savebar {
  display: flex; align-items: center; gap: 10px;
  margin: 12px; padding: 9px 12px;
  background: color-mix(in srgb, var(--accent) 14%, transparent);
  border: 1px solid color-mix(in srgb, var(--accent) 35%, transparent);
  border-radius: var(--radius-sm);
}
.savebar .ic { color: var(--accent); flex-shrink: 0; }
.savebar .lbl { flex: 1; font-size: 12.5px; line-height: 1.35; min-width: 0; }
.savebar .lnk {
  font-family: ui-monospace, SFMono-Regular, Menlo, monospace; font-size: 11.5px;
  color: var(--muted); display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap;
}
.savebar button {
  background: transparent; border: 1px solid var(--border); color: var(--txt);
  border-radius: var(--radius-sm); padding: 6px 8px; display: flex; align-items: center;
}
.savebar button:hover { background: var(--panel-2); }

.ident { display: flex; align-items: center; gap: 8px; padding: 4px 12px 8px; }
.ident input {
  flex: 1; background: var(--bg); border: 1px solid var(--border); color: var(--txt);
  border-radius: var(--radius-sm); padding: 8px 11px; font-size: 13px; min-width: 0;
}
.ident input:focus { outline: none; border-color: var(--accent); }
.ident-state { font-size: 12px; color: var(--ok); white-space: nowrap; display: flex; align-items: center; gap: 4px; }

.thread {
  flex: 1; overflow-y: auto;
  padding: 10px 12px; display: flex; flex-direction: column; gap: 8px;
  min-height: 220px;
}
.b {
  max-width: 82%; padding: 8px 12px; border-radius: var(--radius);
  font-size: 14px; line-height: 1.45; word-wrap: break-word; white-space: pre-wrap;
}
.b .t { display: block; font-size: 10.5px; opacity: .65; margin-top: 3px; }
.b.them { align-self: flex-start; background: var(--panel-2); }
.b.me {
  align-self: flex-end; background: var(--accent); color: var(--accent-ink);
  border-bottom-right-radius: 4px;
}
.b.them { border-bottom-left-radius: 4px; }

.composer {
  display: flex; gap: 8px; padding: 11px 12px; border-top: 1px solid var(--border);
}
.composer input {
  flex: 1; background: var(--bg); border: 1px solid var(--border); color: var(--txt);
  border-radius: var(--radius-sm); padding: 10px 13px; font-size: 14px; min-width: 0;
}
.composer input:focus { outline: none; border-color: var(--accent); }
.composer button {
  background: var(--accent); color: var(--accent-ink); border: none;
  border-radius: var(--radius-sm); padding: 0 15px; display: flex; align-items: center;
}
.composer button:active { transform: scale(.97); }
.foot { text-align: center; font-size: 11px; color: var(--muted); padding: 9px; }

/* ─── Вложения (фото) ─────────────────────────────────────── */
.attach {
  display: flex; align-items: center; justify-content: center; flex-shrink: 0;
  color: var(--muted); border: 1px solid var(--border); border-radius: var(--radius-sm);
  padding: 0 11px;
}
.attach:hover { background: var(--panel-2); color: var(--txt); }
.preview {
  display: flex; align-items: center; gap: 10px; padding: 9px 12px;
  border-top: 1px solid var(--border);
}
.preview img { width: 52px; height: 52px; object-fit: cover; border-radius: var(--radius-sm); border: 1px solid var(--border); }
.preview-name { flex: 1; min-width: 0; font-size: 12px; color: var(--muted); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.preview button {
  margin-left: auto; background: transparent; border: 1px solid var(--border); color: var(--muted);
  border-radius: var(--radius-sm); padding: 6px 8px; display: flex; align-items: center;
}
.preview button:hover { background: var(--panel-2); color: var(--txt); }
.b img.ph {
  display: block; max-width: min(260px, 100%); max-height: 300px; width: auto; height: auto;
  border-radius: var(--radius-sm); margin-bottom: 4px; cursor: pointer;
}

/* «печатает…» и галочки прочитано */
.typing { padding: 4px 14px 8px; font-size: 12.5px; color: var(--muted); }
.b.me .t { opacity: .9; }
.tick { margin-left: 4px; }
.tick.read { color: #8fd0ff; }

/* ─── Админка ─────────────────────────────────────────────── */
.app { height: 100vh; display: flex; flex-direction: column; }
.topbar {
  display: flex; align-items: center; gap: 11px;
  padding: 11px 18px; border-bottom: 1px solid var(--border); background: var(--panel);
}
.topbar .brand { font-weight: 600; }
.topbar .sub { font-size: 12.5px; color: var(--muted); }
.topbar .spacer { flex: 1; }
.topbar .me {
  width: 30px; height: 30px; border-radius: 50%; color: #fff;
  display: flex; align-items: center; justify-content: center; font-size: 12px; font-weight: 600;
}
.topbar a.btn, .topbar button.btn {
  font-size: 13px; color: var(--muted); background: transparent;
  border: 1px solid var(--border); border-radius: var(--radius-sm); padding: 6px 11px; text-decoration: none;
}
.topbar a.btn:hover, .topbar button.btn:hover { background: var(--panel-2); color: var(--txt); }

.inbox { flex: 1; display: grid; grid-template-columns: 290px 1fr; min-height: 0; }
.list { border-right: 1px solid var(--border); overflow-y: auto; background: var(--panel); }
.list-empty { padding: 24px 16px; color: var(--muted); font-size: 13.5px; text-align: center; }
.row {
  display: flex; gap: 11px; padding: 12px 14px; cursor: pointer;
  border-left: 2px solid transparent; border-bottom: 1px solid var(--border);
}
.row:hover { background: var(--panel-2); }
.row.on { background: var(--panel-2); border-left-color: var(--accent); }
.row.closed { opacity: .6; }
.row .ava {
  width: 34px; height: 34px; border-radius: 50%; flex-shrink: 0;
  background: color-mix(in srgb, var(--accent) 20%, transparent); color: var(--accent);
  display: flex; align-items: center; justify-content: center; font-size: 12px; font-weight: 600;
}
.row .ava.guest { background: var(--panel-2); color: var(--muted); }
.row .mid { flex: 1; min-width: 0; }
.row .nm { display: flex; justify-content: space-between; gap: 6px; }
.row .nm b { font-weight: 600; font-size: 13.5px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.row .nm .tm { font-size: 11px; color: var(--muted); white-space: nowrap; }
.row .pv { display: flex; align-items: center; gap: 6px; }
.row .pv span { flex: 1; font-size: 12.5px; color: var(--muted); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.badge {
  font-size: 11px; font-weight: 600; background: var(--accent); color: var(--accent-ink);
  border-radius: 999px; padding: 1px 7px; min-width: 18px; text-align: center;
}

.conv { display: flex; flex-direction: column; min-width: 0; }
.conv-empty { flex: 1; display: flex; align-items: center; justify-content: center; color: var(--muted); font-size: 14px; }
.conv-head {
  display: flex; align-items: center; gap: 10px; flex-wrap: wrap;
  padding: 11px 16px; border-bottom: 1px solid var(--border); background: var(--panel);
}
.conv-head .ava {
  width: 32px; height: 32px; border-radius: 50%;
  background: color-mix(in srgb, var(--accent) 20%, transparent); color: var(--accent);
  display: flex; align-items: center; justify-content: center; font-size: 12px; font-weight: 600;
}
.conv-head .who b { font-size: 14px; font-weight: 600; }
.conv-head .who small { display: block; font-size: 11px; color: var(--muted); }
.conv-head .spacer { flex: 1; }
.pill {
  font-size: 11.5px; border-radius: var(--radius-sm); padding: 3px 9px; white-space: nowrap;
  background: var(--panel-2); color: var(--muted);
}
.pill.ok { background: color-mix(in srgb, var(--ok) 18%, transparent); color: var(--ok); }
.pill.bad { background: color-mix(in srgb, var(--danger) 16%, transparent); color: var(--danger); }
.pill.warn { background: color-mix(in srgb, var(--warn) 16%, transparent); color: var(--warn); }
.conv-head button.x {
  font-size: 12.5px; color: var(--muted); background: transparent;
  border: 1px solid var(--border); border-radius: var(--radius-sm); padding: 5px 10px; white-space: nowrap;
}
.conv-head button.x:hover { background: var(--panel-2); color: var(--txt); }

.conv-thread {
  flex: 1; overflow-y: auto; padding: 16px;
  display: flex; flex-direction: column; gap: 9px;
}
.hint { display: flex; align-items: center; gap: 7px; padding: 5px 16px; font-size: 11.5px; color: var(--muted); }
.reply { display: flex; gap: 8px; padding: 12px 16px; border-top: 1px solid var(--border); background: var(--panel); }
.reply input {
  flex: 1; background: var(--bg); border: 1px solid var(--border); color: var(--txt);
  border-radius: var(--radius-sm); padding: 10px 13px; font-size: 14px; min-width: 0;
}
.reply input:focus { outline: none; border-color: var(--accent); }
.reply button.send {
  background: var(--accent); color: var(--accent-ink); border: none;
  border-radius: var(--radius-sm); padding: 0 16px; display: flex; align-items: center;
}
.reply button.send:active { transform: scale(.97); }

/* ─── Логин ───────────────────────────────────────────────── */
.login-wrap { min-height: 100vh; display: flex; align-items: center; justify-content: center; padding: 16px; }
.login-card {
  width: 100%; max-width: 340px; background: var(--panel);
  border: 1px solid var(--border); border-radius: var(--radius); padding: 26px 24px;
}
.login-card h1 { font-size: 18px; margin: 0 0 4px; }
.login-card p { margin: 0 0 18px; color: var(--muted); font-size: 13px; }
.login-card label { display: block; font-size: 12.5px; color: var(--muted); margin: 12px 0 5px; }
.login-card select, .login-card input {
  width: 100%; background: var(--bg); border: 1px solid var(--border); color: var(--txt);
  border-radius: var(--radius-sm); padding: 10px 12px; font-size: 14px;
}
.login-card select:focus, .login-card input:focus { outline: none; border-color: var(--accent); }
.login-card button {
  width: 100%; margin-top: 18px; background: var(--accent); color: var(--accent-ink);
  border: none; border-radius: var(--radius-sm); padding: 11px; font-size: 14px; font-weight: 600;
}
.login-err { margin-top: 14px; color: var(--danger); font-size: 13px; text-align: center; }

.theme-toggle {
  background: transparent; border: 1px solid var(--border); color: var(--muted);
  border-radius: var(--radius-sm); padding: 6px 9px; font-size: 14px;
}
.theme-toggle:hover { background: var(--panel-2); }

@media (max-width: 720px) {
  .inbox { grid-template-columns: 1fr; }
  .inbox.has-active .list { display: none; }
  .inbox.has-active .conv { display: flex; }
}